Troubleshoot
Diagnosing and solving the most common issues.
33 articles
Why Isn’t the Button Showing?
Can't Log In on Mobile?
Widget Display and Login Issues
Supported Languages in Marker.io
Mobile SDK
Using Marker.io with Firewalls and VPNs
Change the Project Endpoint
Collect Issues on Your Live Website
Public API
Upload, Attach, and Share Files in Marker.io
How to Report Issues on Mobile
Connecting Your Website to Multiple Projects
Taking Delayed Screenshots: A Workaround
Pricing, Free Trial & Discounts
How and Why to Whitelist Marker.io Email Addresses
User Invitation Issues and Subscription Management in Marker.io
How to Remove the Screenshot Booster Link
Create a Service Account or Dedicated User
Will Marker.io Slow Down My Website?
How to Clear Your Website Cache
Organize Related Issues with Subtasks
How to Use a Custom Button
How to Use Marker.io with Two Separate Accounts
Get feedback on designs, slides, pdfs, and images
Managing Multiple Integrated Accounts
How to Review Issues in Marker.io Before Sending to Your Integration
Integration Advanced Tips
Difference between personal and shared accounts
Restricting Marker.io to Specific Websites and Domains
Collecting Anonymous Issues
Connecting to Jira with Full Functionality
Content Security Policy (CSP)
Browser Extensions: FAQs