Clearing your website cache is a quick way to resolve issues like outdated or conflicting content. Follow the steps below depending on the type of caching your website uses.
1. Clearing Server-Side Cache
Access Your Hosting Control Panel
Log in to your web hosting control panel (e.g., cPanel, Plesk).
Look for the section titled "Cache Management" or similar under advanced settings.
Clear Cache
Find the option to clear or purge the cache.
Follow the on-screen instructions, which may vary by hosting provider.
2. Clearing CDN Cache (if applicable)
If you're using a CDN (Content Delivery Network) like Cloudflare, Akamai, or Fastly, you'll need to clear your CDN cache.
Log In to Your CDN Dashboard
Sign in to your CDN provider's dashboard.
Purge Cache
Go to the "Caching" or "Cache Management" section.
Choose to either:
Purge the entire cache.
Purge specific files related to your website.
3. Clearing Caching Plugin Cache (for WordPress or Similar CMS Platforms)
Log In to Your CMS Admin Dashboard
Access your content management system (e.g., WordPress).
Clear Cache Through Plugin Settings
Navigate to the settings page of your caching plugin (e.g., W3 Total Cache, WP Super Cache).
Click the option to Clear or Purge the cache.
4. Additional Tips
Browser Cache: If the issue is still unresolved, try clearing your browser cache or checking the page using an incognito window.
Cache-Control Headers: Ensure that your website uses proper cache-control headers to manage caching behavior.
Contact Support: If the issue persists, contact our support team for further help.
By following these steps, you should be able to fix most caching issues and ensure that Marker.io functions correctly on your website.
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