At Marker.io, we like to make sure you're always up-to-date with the latest information and updates about our services. We send updates, notifications, and personalized communications from the following email addresses:
To make sure you receive all our emails in your main inbox (and not in the spam or junk folder), we recommend adding our email addresses to your "whitelist" or list of trusted senders.
Why Whitelist Our Emails?
Stay Updated: We share important information about product updates, new features, and improvements. Whitelisting helps ensure you don't miss out on these valuable messages.
Notifications: Receive alerts about your activities on Marker.io and stay informed about what's happening with your issues.
Personalized Communication: Some of our emails contain information specifically tailored to your account and activities.
Email Security: By whitelisting our emails, you confirm they are safe and trusted, helping to reduce any email security concerns.
How to Whitelist our Email Addresses?
The steps to whitelist emails vary depending on your email provider. Here’s a simple guide for the most common email services:
For Gmail Users
Open Gmail: Click on the cogwheel icon to access 'Settings'.
See All Settings: Select 'See all settings' from the menu.
Filters and Blocked Addresses: Go to this tab.
Create a New Filter: Click on it.
Add Our Emails: In the 'From' section, type in our email addresses separated by a comma.
Create Filter: Click 'Create filter'.
Never Send to Spam: Check the box labeled 'Never send it to Spam' and click 'Create filter' again.
For Outlook Users
Open Outlook: Click on 'Settings' and then 'View all Outlook settings'.
Mail > Junk Email: Navigate to these sections.
Safe Senders and Domains: Click '+ Add'.
Type in Our Emails: Enter each email address and hit Enter.
Save Your Changes: Click 'Save'.
For Apple Mail Users
Open Mail: Select 'Mail' and then 'Preferences' from the menu.
Rules Tab: Click on 'Rules' and then 'Add Rule'.
Create a Rule Name: Give your rule a name.
Set Conditions: Choose 'If any of the following conditions are met' to 'From' 'Contains' and enter our email addresses.
Perform the Action: Set 'Move Message' to the mailbox where you want our emails to go.
Finalize: Click 'Ok'.
If your email provider isn’t listed above, check their specific instructions for whitelisting email addresses.
Need Help?
If you have any questions, comments, or corrections, chat with us at the bottom right of our web pages.