Marker.io has two types of integration accounts: Personal Accounts and Shared Accounts. Here's a short guide to help you choose the best option.
Shared account
Shared Accounts are for team collaboration. Everyone on your team can report issues and manage websites through a single integration account.
Who Can Use Shared Accounts:
Admins/Managers:
Create Websites: Admins and Managers can create websites directly using a Shared Account.
Assign Accounts: They decide which Shared Account is linked to each website for issue collection.
Members, Guests, and Public Reporters:
Report Issues: Members, Guests and public reporters, can submit issues via the Shared Account associated with the website.
Personal accounts
Personal Accounts are for individual use, generally for reporting issues.
Who Can Use Personal accounts:
Admins/Managers:
Create Websites: They have the option to create websites using their Personal Account if they want to keep certain websites private.
Report Issues: They can report issues from their Personal Account, depending on the website project's settings.
Members:
Report Issues: Members can report issues using their Personal Account, subject to the website project's settings.
Guests/Public Reporters:
Access: Guests and public reporters do not have access to Personal Accounts. They will always report issues through the Shared Account linked to the website project.