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Get started with AI features

Updated over 2 weeks ago

Overview

Marker.io's AI features help teams collect better feedback with less effort. Reporters can write faster, explain more clearly, and use their native language, while your team receives well-structured, actionable issues.

πŸ’‘ Beta

All AI features are currently in beta and free to use. Pricing will be announced when features exit beta. There is no ETA for the general release yet.

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Contact us to enable AI features on your account.

AI Features

AI Title Generation

Automatically creates a clear, actionable title from the reporter's description. When enabled, the title field is hidden from the widget, so reporters can focus on describing their issue. The title is generated when the issue is submitted.

AI Magic Rewrite

Helps reporters turn rough notes into clear, actionable feedback. With a single click, Marker.io rewrites the description to fix grammar, improve clarity, and structure the content, all while preserving the reporter's original tone and meaning.

AI Translation

Lets reporters submit feedback in their native language. Marker.io automatically detects the language and translates the title and description into your team's preferred language. The original content is always preserved and accessible.

How to enable AI features

  1. Go to your Website > Settings

  2. Navigate to the AI page

  3. Enable the features you want to use

  4. Save your settings

Each feature can be enabled or disabled independently.

Defaults for new and existing projects

New projects have AI Title Generation and AI Magic Rewrite enabled by default. You can disable them at any time in the project's settings.

Existing projects created before February 2025 are not affected. Their AI settings remain unchanged.

Can I opt out?

Yes. You can control AI features at two levels:

  • Per website: Enable or disable AI features in each website's project settings.

  • Workspace-wide: Admins can disable AI for the entire workspace in Workspace settings > AI. This overrides per-website settings and turns off all AI features across every project.

Data security & privacy

All AI features are powered by Amazon Bedrock, a fully managed AI service that prioritizes enterprise-grade security and privacy.

  • No model training on your data: Your issues, descriptions, and feedback are never used to train AI models

  • Data processed in isolation: Each request is processed independently and not retained after processing

  • Encrypted in transit and at rest: All data is encrypted using industry-standard protocols

  • SOC 2 and GDPR compliant: Amazon Bedrock meets strict security and compliance requirements

Need Help?

If you have questions about Marker.io's AI features, contact us at support@marker.io.

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