Overview
Marker.io's AI features help teams collect better feedback with less effort. Reporters can write faster, explain more clearly, and use their native language, while your team receives well-structured, actionable issues.
đĄ Beta
All AI features are currently in beta and free to use. Pricing will be announced when features exit beta. There is no ETA for the general release yet.
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Contact us to enable AI features on your account.
AI Features
AI Title Generation
Automatically creates a clear, actionable title from the reporter's description. When enabled, the title field is hidden from the widget, so reporters can focus on describing their issue. The title is generated when the issue is submitted.
AI Magic Rewrite
Helps reporters turn rough notes into clear, actionable feedback. With a single click, Marker.io rewrites the description to fix grammar, improve clarity, and structure the content, all while preserving the reporter's original tone and meaning.
AI Translation
Lets reporters submit feedback in their native language. Marker.io automatically detects the language and translates the title and description into your team's preferred language. The original content is always preserved and accessible.
How to enable AI features
Open your project and go to Settings > AI.
Turn on the features you want: Generate titles automatically, Enable Magic Rewrite or Translate incoming feedback.
Can't turn it on? An Admin has switched off AI for the whole workspace. Ask them to turn on Enable AI features in Workspace settings > AI.
Each feature can be enabled or disabled independently.
Defaults for new and existing projects
New projects have AI Title Generation and AI Magic Rewrite enabled by default. AI Translation starts off. You can change any of them at any time in the project's Settings > AI.
These project settings work as long as Enable AI features is on in Workspace settings > AI, which it is by default. If an Admin turns it off, no project can turn AI features on, and new projects start with all three off.
Existing projects created before February 2025 are not affected. Their AI settings remain unchanged.
Can I opt out?
Yes. You can control AI features at two levels:
Per project: Enable or disable AI features in each project's settings.
Workspace-wide: Admins can disable AI for the entire workspace in Workspace settings > AI. This overrides per-project settings and turns off all AI features across every project. Turning it back on doesn't restore them, so turn the features you want back on in each project's settings.
Data security & privacy
All AI features are powered by Amazon Bedrock, a fully managed AI service that prioritizes enterprise-grade security and privacy.
No model training on your data: Your issues, descriptions, and feedback are never used to train AI models
Data processed in isolation: Each request is processed independently and not retained after processing
Encrypted in transit and at rest: All data is encrypted using industry-standard protocols
SOC 2 and GDPR compliant: Amazon Bedrock meets strict security and compliance requirements
Need Help?
If you have questions about Marker.io's AI features, contact us at support@marker.io.