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Set Up Marker.io Securely

Ensuring Safe Use of Marker.io on Your Website

Joe Scanlon avatar
Written by Joe Scanlon
Updated over 2 months ago

At Marker.io we prioritize your security and privacy and we're proud to be SOC 2 Type 2 certified and fully compliant with GDPR. For more information on our security policies, visit our pages:

The below guide will help you configure your Marker.io account to ensure it is set up to be as secure as possible.


Restrict Widget Usage to Your Websites

To ensure that your Marker.io widget only works on the websites you own, you can lock down the widget to specific domains to prevent unauthorized use. To keeps your issue tracking and bug reporting restricted to your domains, check out our guide:


Control Widget Visibility for Users

You can control who can see the Marker.io widget on your website. Whether you want the widget visible to everyone, restrict it to specific users, or hide it entirely, Marker.io gives you the tools to manage visibility for your specific needs. For a complete guide on managing these settings, see:


Single Sign On (SSO SAML)

SSO is now available on our Custom plans. Contact us today for details.

Integrating Marker.io with your Identity Provider (IdP) means a secure and simple login management for your team. Our SSO feature supports most identity providers including Okta, OneLogin, and Microsoft Entra ID, using SAML 2.0 or Open ID Connect.

Benefits of SSO:

  • Centralized access management by IT administrators.

  • Enhanced security through streamlined authentication.

For a complete setup, visit our guide:


Track Key Events With Audit Logs

Audit Logs are now available on our Custom plans. Contact us today for details.

We keep track of logins, changes to issues, project updates, user settings and more. This helps you identify any unauthorized access, ensure accountability, and meet compliance needs. For more details, take a look at our guide:


Keep Information Private With Data Masking

Data Masking is now available on our Custom plans. Contact us today for details.

With our Sensitive Data Masking feature, you can automatically keep your customer data private, and ensure it never reaches Marker.io servers. By adding a CSS class to your website, any sensitive information is automatically excluded from screenshots and session replay videos. For detailed instructions, see our guide:


Marker.io Custom Plans

Our Custom Plans give you access to key security features like SSO, Audit Logs, and Data Masking outlined above. With these features, you can protect your business and feel more confident about your security. If you're interested in learning more, contact us today.

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