Collect website feedback as new issues directly in your Azure DevOps projects. With our 2-way synchronization, your issue status, fields, and comments are always in sync.
Set up an Azure DevOps Integration
Add a project
To get started, go to the Marker.io dashboard and Create a project.
Complete the project form by entering a :
The website where you wish to collect feedback
Select your integration
Select the space within your integration where you wish to receive your feedback
If this is your first time connecting, you need to authorize marker.io to use your Microsoft account. You may also need to Authorize third-party application access in Azure DevOps.
We fetch your native fields into your widget form. You can show/hide any fields and preset fields with dynamic values. For example, set the default priority of each feedback.
Note: Marker.io members report through the Member form, while Guests and Public Reporters report via the Guest form. More on that in our User Roles Guide.
Alternatively, install the widget via the WordPress plugin, NPM package, or send a request to your developer in one click.
Visit your website, refresh and check that the widget appears.
How it works
Reporters can submit their feedback directly to your Azure DevOps project without leaving their website. Their feedback will automatically include detail-rich technical data.
Let’s say the Contact Us button is broken on the About Us page. The reporter clicks on the widget and is presented with a screenshot and a feedback form to complete.
The screenshot can be annotated, and the feedback form can be as simple or as complex as you wish. We recommend keeping the feedback form as simple as possible for your non-technical reporters.
In your Azure DevOps project, you see the feedback arrive with the screenshot and automatically captured technical data, including:
Communicate with reporters
The "Contact via Marker.io" link opens the Feedback Page, where you can communicate with your reporters. All conversations will be synced with Azure DevOps.
Once you update an issue status to “done” within Azure, this will update the Marker.io status to resolved and notify the reporter via email that the issue is complete.
Authorize third-party application access in Azure DevOps
Before Marker.io can integrate with your Azure DevOps projects, you need to ensure you have allowed third-party application access in your organization policies.
1. In your Azure DevOps dashboard, go to your Organization settings:
2. Go to Security > Policies and turn on third-party application access via OAuth:
That's it! You should now be able to connect your Azure DevOps projects to Marker.io.
Is Marker.io secure?
We take your data and the security of our systems very seriously, using the most advanced security to connect with your account. See the latest version of our security policy at: https://marker.io/security.
Invite your team to collaborate on a dedicated Azure project today with Marker.io, where anyone can report bugs and feedback in seconds. We have many advanced features for you to explore. See Marker.io Academy, which we continuously update with our latest features.