Overview

The FullStory integration allows your developers to replay a user session to understand the steps that led to the reported bugs. Right from inside your favorite project management tool.

What is FullStory?

FullStory is a platform that allows you to replay user sessions and understand steps that led to the bugs reported.

How does it work with Marker.io?

FullStory is very powerful to understand how people use your app or website. However, it can be a challenge to find and watch bug reporting user sessions within FullStory itself. That's when Marker.io comes into play.

When someone reports a bug through the Marker.io widget, we will capture the FullStory user session and attach it to your issue inside your project management tool (Jira, Asana, etc.).

Marker.io will not only capture the correct FullStory user session, we will also pinpoint the exact moment the person reported the issue via Marker.io in the in FullStory session.

How can I enable it?

  1. Fullstory's script: To enable this integration, install your FullStory Recording Snippet on all pages where Marker.io is installed.

  2. Marker.io widget: To detect and capture the correct FullStory session, you will need to make sure that your Marker.io widget is installed on the same pages where the FullStory script is installed. Learn how to install your Marker.io widget.

You can double check that the FullStory recording is enabled in your widget settings.

After the next issues arrive in your favorite issue tracking tool, you can click the FullStory link and watch the user session recording.

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