📼NOTE: Marker.io now has its lightweight in-built session replay function. Check out our Session Replay Guide.
The FullStory integration makes it easy to understand how a bug occurred by watching each step that led to the reported problem right from inside your favorite project management tool.
This provides contextual information and insights into otherwise "siloed" product experiences that aren’t visible when looking at individual bugs or user stories in separate channels.
FullStory is a platform that allows you to replay user sessions and understand steps that led to the bugs reported.
Set up FullStory Integration
Ensure that your FullStory script and Marker.io script are installed across your website.
When anyone reports feedback through the Marker.io widget, the FullStory user session is captured and attached to your issue inside your project management tool.
Sample Feedback page
Below is a sample feedback page with a link to the FullStory session when the user reported the feedback. Click on the link to view the steps that occurred before the feedback/bug was reported.
Marker.io captures the correct FullStory user session and pinpoints the exact moment the person reported the issue.
Sample PM/Issue tracker page
The FullStory link is also sent to the PM/Issue tracking tool you integrated with. for example, a sample Linear issue is below.
Sample FullStory Session
Here's a sample page showing a FullStory Session
Recap
To allow the Marker.io widget to record and pass the FullStory session URL, install both Marker.io's and FullStory script tags on the same pages.
We will automatically detect FullStory and capture it for you!
📼NOTE: Marker.io now has its lightweight in-built session replay function. Check out our Session Replay Guide.