BrowserStack Integration
Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

BrowserStack allows users a seamless experience by testing your website on 3000+ real devices and browsers. Integrate BrowserStack with the widget for reporting bugs and feedback, and you'll never again have to ask, "What browser were you using?"

Set up BrowserStack Integration

To enable the BrowserStack integration, just ensure that the website you are testing has the widget installed. Check our Get Started Academy for help if required.

Why use the BrowserStack Integration?

When anyone reports feedback on BrowserStack through the widget, all technical data will automatically be included with the feedback.

The technical data we capture includes:

  • Page URL

  • Browser information

  • Screen Size

  • Operating system

With this information, your developers can easily reproduce the bug in the same environment.

The entire BrowserStack user session is captured and attached to your issue inside your project management tool.

Sample BrowserStack Capture

Here we use BrowserStack to report on an Apple Mac device with Google Chrome.

Sample Feedback page

Below is a sample feedback page containing the BrowserStack session information, including the OS and Browser used during the reported feedback.

Sample PM/Issue tracker page

The BrowserStack device information is also sent to the PM/Issue tracking tool you integrated with. for example, a sample Trello issue is below.


To allow the widget to record and pass the BrowserStack session URL, simply ensure that the widget is installed on the website where you wish to receive feedback from.

We will automatically detect the BrowserStack device information and capture it for you!

Did this answer your question?