As you might be using Marker.io to collect user data, ensure that you properly communicate to your users how you are using Marker.io (and any other similar services) on your website or app. We created a sample working for your Privacy Policy below.
Note that this is a generic statement and might need to be tailored to fit your particular use of our services.
This is not legal advice and we always recommend that your check with your attorney how using our service impacts your legal responsibilities!
Sample wording for your Privacy Policy
We use Marker.io as a tool for collecting website feedback and bug reports, as part of our commitment to continuous improvement and providing the best user experience.
Marker.io is a feedback platform that allows our users to capture and report issues they encounter while navigating our website. It enables them to provide detailed feedback, including visual annotations, and helps us understand and address any potential bugs or usability concerns.
It is important to note that Marker.io may use technologies such as screenshot capture and session replay to enhance the accuracy and effectiveness of bug reporting. This means that during the feedback submission process, Marker.io may capture certain information from your screen. Please be assured that this data is collected solely for the purpose of improving our website's performance and user experience. We have implemented appropriate safeguards to protect any data collected through Marker.io. All captured data is treated confidentially and is accessible only to authorized personnel responsible for resolving reported issues. Marker.io does not own, use or sell this data, they only process it according to their Privacy Policy and GDPR commitments. We do not use this data for any other purposes or share it with third parties, except as required by law or as outlined in our Privacy Policy.
By using Marker.io to submit feedback or bug reports, you acknowledge and consent to the collection and processing of the aforementioned data as described in this privacy policy.
For further details, please visit Marker.io’s website at https://marker.io