📼NOTE: Marker.io now has its lightweight in-built session replay function. Check out our Session Replay Guide.
Marker.io makes it easy to include LogRocket session recordings with every issue you capture through our widget. This guide walks you through how to set up the integration and what to expect once it’s working. By the end, you'll be able to see exactly what led up to the reported issue through session replay links attached directly to your project management tool.
What is LogRocket?
LogRocket is a tool that helps you see exactly how your users interact with your site. It records what they see, tracks performance, and gives you analytics to understand their experience better. When integrated with Marker.io, these recordings are automatically linked to issues reported via our widget.
Getting Started: Setting Up the Integration
To make sure LogRocket sessions are included with every issue:
Install Both Marker.io and LogRocket on Your Site:
Make sure both Marker.io’s and LogRocket’s script tags are included on all the pages where you want to track issues.Capture Issues via Marker.io:
Once both scripts are installed, Marker.io will automatically detect when a LogRocket session is available. The session URL will be captured and attached to the issue whenever someone reports it using the Marker.io widget.
How It Works: Viewing Issues with LogRocket Sessions
Here’s what happens when a user reports an issue through Marker.io:
Issue Reporting:
A user reports an issue using the Marker.io widget on your site.LogRocket Session Captured:
The LogRocket session URL is automatically attached to the issue, giving you instant access to the steps the user took before encountering the problem.
Viewing a LogRocket Session
Clicking on the LogRocket link in the issue will take you directly to a replay of what the user experienced, so you can see exactly what happened.
📼NOTE: Marker.io now has its lightweight in-built session replay function. Check out our Session Replay Guide.
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