If you encounter issues using Marker.io, some browser extensions might interfere with its functionality. It's often a good idea to disable these extensions temporarily. This guide outlines steps to manage the most commonly problems.
Known Problematic Extensions and Solutions
Grammarly
Disable Grammarly Temporarily on Marker.io
Click the Grammarly extension icon on your browser's toolbar.
At the bottom, find "Show Grammarly on [website name]."
Toggle it to the "OFF" position specifically for Marker.io.
Remember, you can enable it again once you leave Marker.io.
Remove Grammarly (if disabling isn't enough)
Right-click the Grammarly extension icon.
Choose "Remove from Chrome" or the equivalent for your browser.
To reinstall later, visit the browser's extension store.
Allow CORS: Access-Control-Allow-Origin
Add Marker.io to Whitelist
Click the "Allow CORS" extension icon.
Look for an option to add domains to a whitelist.
Enter "app.marker.io" and confirm the addition.
Refresh Marker.io and see if the issue is resolved.
Temporarily Disable the Extension
Right-click the "Allow CORS" extension icon.
Select "Manage extensions" or a similar option.
Find the "Allow CORS" extension and use the toggle to disable it.
Reactivate it once you're done using Marker.io if needed elsewhere.
Remove the Extension (if disabling isn't enough)
Right-click the "Allow CORS" extension icon.
Select "Remove from Chrome" or the equivalent for your browser.
The extension can be reinstalled later if necessary.
General Troubleshooting Tips
Clear Browser Cache and Cookies: Cached data can cause conflicts. Clear your cache and cookies, then restart your browser and try again.
Check for Browser Updates: Ensure your browser is running the latest version.
Contact Support: If issues persist after these steps, reach out to Marker.io support via the chat icon on any of our web pages.