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Get started with Marker.io
Get started with Marker.io

Track and Fix Website Issues Quickly with Marker.io

Joe Scanlon avatar
Written by Joe Scanlon
Updated over 4 months ago

Welcome to Marker.io. 👋

What You’ll Achieve with Marker.io:

  • Faster Bug Fixes: Your team will tackle bugs up to 10 times quicker with our automated reporting process.

  • Improved Website Quality: The Marker.io widget makes it simple to catch and report issues early on, ensuring a better quality end product.

  • Deep Integration: Marker.io syncs perfectly with your existing tools, letting developers stay in their preferred environment while automatically notifying reporters when their issues are resolved.


How Marker.io Works:

  1. Quick and Simple Reporting:
    All it takes is a click on the Marker.io button, a title, and a brief description of the issue. The tool automatically grabs a clear, annotated screenshot, so you don’t have to.

  2. Detailed Data for Developers:
    Marker.io automatically captures valuable technical data like console logs, network requests, and session replays. This means developers get all the context they need, without having to ask follow-up questions.

  3. Time-Saving Project Management:
    Project managers can say goodbye to manual tracking and triaging of reports. Marker.io ensures reported issues flow directly into your chosen project management tool, ready to be addressed.

  4. Simple QA Reporting:
    QA teams can report bugs with just a click—no complex forms or additional test cases needed. The Marker.io widget captures everything else, making QA work more efficient.


Getting Started with Marker.io:

1. Sign Up

Head over to the Marker.io website and create your account. It’s quick and hassle-free.

2. Set Up Your First Project

Once logged in, create your first project, where all reported issues will be collected.

3. Install the Marker.io Widget

Integrate our widget into your website. This is the key tool for capturing issue reports with a single click.

4. Invite Your Team

Add your developers, project managers, and QA staff so they can start contributing.

5. Invite External Stakeholders

If you’re working with clients or other stakeholders, bring them in as guests. They’ll be able to submit issues directly via the widget.

6. Start Capturing Issues

You’re now ready to begin gathering valuable insights from your team and stakeholders to improve your website.

7. Resolve Issues with Automatic Updates

Thanks to Marker.io’s two-way sync, when you mark an issue as resolved in your tools, the original reporter gets notified instantly—no extra steps required.


Support and Resources:

  • Check out our helpdesk for a library of articles and videos for advanced features.

  • Need help? Just send us a chat message. We’re here to help and we'll respond quickly.

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