In this guide, we'll walk you through customizing how issues are reported on your live site, including installing the widget and adjusting visibility settings to fit your needs.

First, you'll need to install the Marker.io widget on your website. You can do this using a JavaScript snippet, which gives you full control over who can report issues and when they can do so.

To access these settings:

From here, you can choose from a few different options on how to manage who can submit reports.

Marker.io provides flexible options depending on how open you want your issue collection process to be.

If you want all website visitors to be able to report bugs, no changes are needed. This setting is great for staging or testing environments where everyone can give input.

To restrict who can submit issues, you can choose to only allow people logged in to your Marker.io account. This is ideal for internal projects or live websites when you want reports to come only from your team or trusted users.

If you’d rather limit issue submissions to only those "in the know," you can hide the reporting button entirely. Users can still access the reporting tool in two ways:

This approach keeps the tool available but discreet, ensuring only those aware of the access methods can submit issues.

If you prefer using the Marker.io browser extension, this option allows users to report issues directly from their browser. For this to work:

This method provides an additional layer of control, as only selected users with the extension can send in their reports.

Marker.io offers a flexible setup, whether you’re looking for wide-open issue reporting or a more controlled environment. By configuring the widget visibility and access methods, you can perfectly tailor the tool to your needs.