Feedback Notifications Overview

We now have both slack and email notification capability. Below we discuss the various options and how you can edit them.

Email Feedback Notifications

Slack Feedback Notifications


Email Feedback Notifications

Email Feedback Notifications Overview

Various email notifications are available on a per-project/destination level. Email notifications depend on the user role and your team settings.

Public Reporter notifications:

  • After submitting new feedback.

  • Anyone comments on feedback they have reported or commented on.

  • Their issue has been marked as Resolved.

Guest notifications:

  • Anyone comments on feedback they have reported or commented on.

  • Their issue has been marked as Resolved.

Member notifications:

  • Anyone comments on feedback they have reported or commented on.

Edit Email Notifications

if you have your own internal notification workflow, you may wish to disable email notifications for reporters.

Click below to access your Email Notification settings within your workspace:

https://app.marker.io/settings/team/general

Here you can disable/enable Feedback received and feedback resolved emails:

Add Additional Email Notifications

You can receive Email notifications about important events in your projects like new feedback, comments, and status changes directly into your chosen email address.

To enable it, navigate to any project/destination under Settings > Notifications.


Slack Feedback Notifications

Slack Feedback notifications are now available on a per-project/destination basis.

You can edit Slack notifications for:

  • New feedback

  • New comments

  • Feedback status changes

See our Slack Notifications Guide for complete details.


People searched the following terms to find this help article

  • Can we turn off emails being sent from marker.io to the reporter

  • How do I change the confirmation message sent via email once a guest uses this tool

  • Is there a way to stop the system from notifying the original reporter

  • How do I deactivate the e-mails (issue status updates etc.) that are automatically sent to guest reporters?

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