Skip to main content
Slack Notifications

Get Slack notifications directly in the channel of your choice.

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a month ago

Keep updated with your issue progress directly in a dedicated Slack channel. This guide will walk you through setting up all Slack notifications for Marker.io.

Steps to Set Up Slack Notifications

Step 1: Access Slack Notification Settings

Go to Project Settings:

  • Navigate to your project: Project > Settings > Notifications.

  • Select the option for Slack notifications.

Step 2: Connect to a Slack Channel

Add to Slack:

  • Click the Add to Slack button.

  • Choose the Slack channel where you want to receive notifications.

Step 3: Configure Your Notifications

  1. Select Your Slack Channel:

    • Once connected, the name of the Slack channel will appear in the settings.

  2. Customize Notifications:

    • Use the toggles to choose which notifications you'd like to receive:

      • New Issue: Receive alerts for every new issue reported, including a summary with the Title, Description, and Screenshot.

      • New Comments: Stay updated on discussions with new comments from clients, reporters, or developers.

      • Issue Status Changes: Get notified when an issue's status changes, ensuring you're aware of progress and resolutions.


Troubleshooting: What to Do if Notifications Stop Working

  1. Check the Slack Channel:

    • Ensure the Slack channel still exists and isn’t muted.

  2. Reconnect Slack:

    • Go to Project > Settings > Notifications.

    • Remove the Slack channel by clicking the 'X' next to its name.

    • Reconnect by selecting the option to add a channel, then choose your desired Slack channel.

  3. Test Notifications:

    • Send a test notification to verify that the integration is working properly.

Did this answer your question?