Skip to main content

Slack Notifications

Get Slack notifications directly in the channel of your choice.

Updated over 2 weeks ago

Keep updated with your issue progress directly in a dedicated Slack channel. This guide will walk you through setting up all Slack notifications for Marker.io.

Steps to Set Up Slack Notifications

Step 1: Access Slack Notification Settings

Go to Website Project Settings:

  • Navigate to your website project: Website project > Settings > Notifications.

  • Select the option for Slack notifications.

Step 2: Connect to a Slack Channel

Add to Slack:

  • Click the Add to Slack button.

  • Choose the Slack channel where you want to receive notifications.

Step 3: Configure Your Notifications

  1. Select your Slack channel: Once connected, the name of the Slack channel will appear in the settings.

  2. Customize notifications: Use the toggles to choose which notifications you'd like to receive:

    • New Issue: Receive alerts for every new issue reported, including a summary with the Title, Description, and Screenshot.

    • New Comments: Stay updated on discussions with new comments from clients, reporters, or developers.

    • Issue Status Changes: Get notified when an issue's status changes, ensuring you're aware of progress and resolutions.


Troubleshooting: What to Do if Notifications Stop Working

  1. Check the Slack channel: Ensure the Slack channel still exists and isn't muted.

  2. Reconnect Slack:

    • Go to Website project > Settings > Notifications.

    • Remove the Slack channel by clicking the 'X' next to its name.

    • Reconnect by selecting the option to add a channel, then choose your desired Slack channel.

  3. Test notifications: Send a test notification to verify that the integration is working properly.

Did this answer your question?