Collect custom metadata with your feedback

While Marker.io automatically captures various metadata about the issue (page URL, browser context, console logs, …), it is also possible to pass custom metadata using the snippet code.

For example: this can be useful to help developers debug issues by adding more details about the current state of the application.

Supported types of custom metadata:

• number

• boolean

• strings

• array

• objects

Method 1: passing custom metadata while loading your widget

Simply provide a customData object in your Marker.io widget config:

window.markerConfig = {
  destination: "<DESTINATION ID>",
​
  customData: {
    storeId: 123,
    storeName: 'Organic Fruits',
  }
};

Method 2: set custom metadata using Marker.setCustomData()

You can set the current custom metadata anytime using the dedicated method:

Marker.setCustomData({
  product: 'Banana',
  available: true,
  price: 1.23,
  stock: 131,
  brands: [
    'The Organic Corp',
    'ACME Fruits Inc',
  ],
});

Result:

Here's what happens when running our example code.

In Jira, our custom metadata shows up as a dedicated section in the description:

In Marker.io, our custom metadata is displayed next to the browser context:

Note: only member and admin roles can see the injected metadata in Marker.io