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The Main Benefits of Using Marker.io
The Main Benefits of Using Marker.io

Why Marker.io Makes Bug Reporting Easier and Faster

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

Marker.io helps simplify and speed up the process of reporting bugs and issues. We see teams:

  • Reduce time to bug resolution time by an average of 1 hour.

  • Improve the entire QA process time by 85%.

  • Increase the number of bugs reported by up to 30%.

Here's a breakdown of our main benefits:

1. Easy Bug Reporting

  • Simple Process: Reporters can easily capture and submit issues in three steps: Click, Annotate the screenshot, and Submit a short form.

  • Automatic Data Collection: Marker.io automatically gathers technical details like browser type, operating system, and URL—no need for reporters to manually find this information.

  • User-Friendly: This ease of reporting results in happier reporters, as they can focus on the issue, not the technicalities.

2. Increased Bug Reports

  • Lower Reporting Barrier: Since reporters don’t need to gather technical details, more people are willing to submit more issues.

  • Higher Volume of Reports: The process encourages more bug reports, leading to deeper testing and more issues reported.

  • Better Website Reliability: With more bugs being reported, developers can fix issues more quickly, resulting in more reliable websites and better user experiences.

3. Faster Bug Fixes

  • Precise Information: Marker.io sends complete technical details along with the report, which helps developers understand and reproduce bugs more quickly.

  • Quicker Resolutions: With clear and detailed bug reports, developers can address issues faster, leading to quicker fixes.

Summary of Benefits

Benefit

Description

Easy Reporting

Simple submission process with automatic technical data collection.

More Bugs Reported

Lower effort for reporters leads to more bug submissions and better overall user experiences.

Faster Fixes

Detailed reports speed up developers' ability to understand and resolve bugs.

With Marker.io, the process from reporting to fixing bugs becomes much smoother, making it easier for both reporters and developers to dramatically improve website performance.

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