Skip to main content
All CollectionsIntegrationsCommunication
Setting Up Slack Notifications with Marker.io
Setting Up Slack Notifications with Marker.io

Get Slack notifications directly in the channel of your choice.

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

Keep updated with your issue progress directly in a dedicated Slack channel. This guide will walk you through setting up all Slack notifications for Marker.io.

Steps to Set Up Slack Notifications

Step 1: Access Slack Notification Settings

Go to Project Settings:

  • Navigate to your project: Project > Settings > Notifications.

  • Select the option for Slack notifications.

Step 2: Connect to a Slack Channel

Add to Slack:

  • Click the Add to Slack button.

  • Choose the Slack channel where you want to receive notifications.

Step 3: Configure Your Notifications

  1. Select Your Slack Channel:

    • Once connected, the name of the Slack channel will appear in the settings.

  2. Customize Notifications:

    • Use the toggles to choose which notifications you'd like to receive:

      • New Issue: Receive alerts for every new issue reported, including a summary with the Title, Description, and Screenshot.

      • New Comments: Stay updated on discussions with new comments from clients, reporters, or developers.

      • Issue Status Changes: Get notified when an issue's status changes, ensuring you're aware of progress and resolutions.


Troubleshooting: What to Do if Notifications Stop Working

  1. Check the Slack Channel:

    • Ensure the Slack channel still exists and isn’t muted.

  2. Reconnect Slack:

    • Go to Project > Settings > Notifications.

    • Remove the Slack channel by clicking the 'X' next to its name.

    • Reconnect by selecting the option to add a channel, then choose your desired Slack channel.

  3. Test Notifications:

    • Send a test notification to verify that the integration is working properly.

Did this answer your question?