All Collections
Efficiently Linking Your Website to Multiple Projects with
Efficiently Linking Your Website to Multiple Projects with

Streamline by understanding the relationship between projects and website domains.

Gary Gaspar avatar
Written by Gary Gaspar
Updated over a week ago

The Basics of Project Selection

When you report an issue through, you might be presented with an option to select the project for your feedback. Depending on your role and permissions, reporters may see a dropdown to choose the project. This article will guide you on setting the default project for feedback.

Setting the Default Project for Specific Websites

Navigate to Project > Settings > General > Website domains to list your websites. When reporters visit a website, we look for projects associated with this domain and auto-select the correct project.

Handling Multiple Projects on the Same Domain

If a domain is linked to multiple projects, embed the javascript snippet code on your website to specify the primary project. Without this snippet, defaults to the most recently created project.

Widget Visibility and Reporting

By default, the widget is visible to all. However, you can modify its visibility by going to Project > Widget > Button > Button Visibility. If the widget is hidden, reporters must use the browser extension to submit feedback.

Managing Multiple Projects on a Single Domain

You can set different projects for various pages on the same domain by installing distinct scripts on each page. Ensure you never install two scripts on the same page URL.

  • β†’ install script associated with "project A" on this page

  • β†’ install script associated with "project B" on this page

Reporting to Multiple Projects

Reporters with access to several projects can decide where to send their feedback. The project linked with the snippet code on the page will be auto-selected. By default, members can access all projects, while guests have none.

Guest Reporting and Project Selection

Typically, guests cannot switch projects when reporting. To allow this, manually invite your guests to each project via the "people" menu within a project

Extension Reporting and Project Selection

If a reporter uses the extension instead of the in-page widget, defaults to the last project used by that reporter. For consistency, we recommend using the in-page widget.

Reporting Without Script Installation

You can report issues via the browser extension without embedding the script. Clicking the extension on any site allows you to report to any accessible project. The last project used by the reporter will be auto-selected, not the one linked to the domain.

For instances where you can't modify your website's code, the browser extension can activate the in-page widget. Learn more about this here.

By following this guide, you can seamlessly integrate with your website, ensuring efficient feedback collection across multiple projects.

Did this answer your question?