Webhooks facilitate real-time communication between Marker.io and your integrated platforms. However, there might be instances where your account faces challenges in creating webhooks. This is often tied to the permissions associated with your integration account.

For most integrations, the account used to connect to Marker.io must possess full admin credentials. These elevated permissions are essential for Marker.io to establish webhooks and communicate seamlessly with your integrated platform.

This issue occurs because the account you use to connect to your integration does not have full admin credentials. Full admin credentials are required for Marker.io to create webhooks to connect with your integration.

The account you use to connect Marker.io with Jira will require the Product Admin role.

See our Jira documentation for further details.

Ensuring your integration account has the necessary permissions is pivotal for a smooth and efficient experience with Marker.io. If you encounter any challenges or require further clarification, don't hesitate to contact our support team.