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Installing the Marker.io Browser Extension automatically on Chrome OS Devices
Installing the Marker.io Browser Extension automatically on Chrome OS Devices

Auto-Install Marker.io Extension on Chrome OS

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

Preparing for Installation

  1. Understand Chrome Policy Management: Before you begin, ensure you are familiar with managing Chrome policies in your Google Admin console. This is crucial for force-installing the Marker.io extension on Chrome OS devices within your organization.

  2. Organize User Accounts or Browsers: Place user accounts or browsers in a group or organizational unit for specific settings. Only user accounts can be added to groups. For more details, refer to Google's Groups and Organizational Units guide.


Force Installing the Extension

  1. Access Admin Console: In your Google Admin console, select the type of app or extension you want to install. For Marker.io, choose 'Users & browsers' or 'Managed guest sessions', depending on your needs.

  2. Select Target Users or Browsers: Choose the organizational unit or group for which you want to automatically install the Marker.io extension.

  3. Find and Install Marker.io: Search for the Marker.io extension and select it. Under 'Installation policy', choose 'Force install' or 'Force install + pin to ChromeOS taskbar'.

  4. Save Settings: Click 'Save'. If you're configuring for a specific unit or group, you might have options to 'Inherit', 'Override', or 'Unset'.


Verifying Installation

  1. Check Policies on a Managed Device: On a managed Chrome OS device, go to chrome://policy.

  2. Reload Policies: Click 'Reload policies' and check the 'Show policies with no value set' box.

  3. Verify ExtensionSettings Policy: Ensure that the status for the ExtensionSetting policy is set to 'OK'. Check the JSON code in the 'Value' field for errors.


Customizing Extension (Optional)

For ChromeOS version 100 or later, you can customize the name and icon of the web app (Marker.io in this case). This is done through the Admin console by selecting 'Customize name and icon' under 'Appearance' for the Marker.io app.


Additional Considerations

  • Permissions: Force-installing an extension gives it certain permissions on the device. Be aware of the access level you are granting to the Marker.io extension.

  • App ID Consistency: The app ID used for force-installing will not change, but the app icon and name might change if the publisher updates them.


Installing Marker.io Browser Extension Manually

For individual installations or smaller teams, users can manually install the Marker.io extension from the Chrome Web Store. Follow the on-screen instructions after clicking the installation link provided by Marker.io.


Conclusion

By following these steps, you can successfully deploy the Marker.io browser extension across your company on Chrome OS devices. This will enable your team to efficiently use Marker.io for website feedback and reporting.

For more detailed information and troubleshooting, refer to the Google Admin Console Help and Marker.io Browser Extension article.

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