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How do I upload, attach and share files on
How do I upload, attach and share files on

Here we talk about uploading and attaching files on the feedback form and the feedback page.

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

Whether you are looking to share a document, image, or video file, has you covered. This guide provides a step-by-step walkthrough on how to upload files and attachments to, with some handy tips and use cases to get you started.

Example use cases

File uploads on cater to a variety of needs:

  • Replacing images or logos.

  • Uploading locally captured screenshots.

  • Sharing detailed videos for clear feedback communication.

  • Submitting text files for content updates.

  • Attaching console and network logs (like HAR files) for technical feedback.

Uploading Files While Reporting Feedback

Uploading files while reporting feedback is a straightforward process.

  1. Initiate Feedback Reporting: Click the Feedback widget.

  2. Select File: Use the 'Attach File' icon to choose a file from your device.

  3. Upload File: Hit 'Upload' to attach the file to your report.

Tip: Attach multiple files by repeating these steps.

Uploading Files to the Feedback Page

Share documents with your team directly on the feedback page:

  • Navigate: Go to the ‘Feedback’ tab on your dashboard to select the relevant feedback page.

  • Select File: Click 'Upload File' and pick your desired file.

  • Upload File: Press 'Upload' to make the file accessible on the feedback page.

Supported File Types supports a variety of file types including, but not limited to:

  • Images (JPEG, PNG, GIF)

  • Documents (PDF, DOC, DOCX)

  • Presentations (PPT, PPTX)

  • Videos (MP4, MOV)

Supported File Sizes

Ensure your files comply with these limits:

  • Single File Max: 50MB

  • Files per Submission: Up to 10

  • Total Attachment Size: 250MB

Example Use Cases

Here are some scenarios where uploading files on can be beneficial:

  • Bug Reporting: Attach further screenshots or videos showcasing bugs.

  • Document Sharing: Share documents relevant to ongoing projects.

  • Design Feedback: Upload design files for team review and feedback.


Uploading files to is a simple yet powerful way to enhance communication within your team. By following the steps outlined in this guide, you'll be well on your way to leveraging this feature to its fullest. For any further queries, feel free to reach out to our support team at

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