Whether you are looking to share a document, image, or video file, Marker.io has you covered. This guide provides a step-by-step walkthrough on how to upload files and attachments to Marker.io, with some handy tips and use cases to get you started.
Example use cases
File uploads on Marker.io cater to a variety of needs:
Replacing images or logos.
Uploading locally captured screenshots.
Sharing detailed videos for clear feedback communication.
Submitting text files for content updates.
Attaching console and network logs (like HAR files) for technical feedback.
Uploading Files While Reporting Feedback
Uploading files while reporting feedback is a straightforward process.
Initiate Feedback Reporting: Click the Marker.io Feedback widget.
Select File: Use the 'Attach File' icon to choose a file from your device.
Upload File: Hit 'Upload' to attach the file to your report.
Uploading Files to the Feedback Page
Share documents with your team directly on the feedback page:
Navigate: Go to the ‘Feedback’ tab on your dashboard to select the relevant feedback page.
Select File: Click 'Upload File' and pick your desired file.
Upload File: Press 'Upload' to make the file accessible on the feedback page.
Supported File Types
Marker.io supports a variety of file types including, but not limited to:
Images (JPEG, PNG, GIF)
Documents (PDF, DOC, DOCX)
Presentations (PPT, PPTX)
Videos (MP4, MOV)
Supported File Sizes
Ensure your files comply with these limits:
Single File Max: 50MB
Files per Submission: Up to 10
Total Attachment Size: 250MB
Example Use Cases
Here are some scenarios where uploading files on Marker.io can be beneficial:
Bug Reporting: Attach further screenshots or videos showcasing bugs.
Document Sharing: Share documents relevant to ongoing projects.
Design Feedback: Upload design files for team review and feedback.
Uploading files to Marker.io is a simple yet powerful way to enhance communication within your team. By following the steps outlined in this guide, you'll be well on your way to leveraging this feature to its fullest. For any further queries, feel free to reach out to our support team at email@example.com.