WordPress Plugin

Advice on how to use our WordPress Plugin to report website feedback

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago


WordPress, a renowned open-source content management system (CMS), empowers teams to craft websites and blogs effortlessly. Enhance your WordPress experience by integrating Marker.io, making website feedback collection more efficient and developer-friendly.

Why Choose Marker.io for WordPress?

Marker.io revolutionizes the feedback process on WordPress. By collecting feedback directly into your preferred project management tools and issue trackers, it saves valuable developer hours.

How to install the Marker.io plugin:

  • Log in to your WordPress Admin.

  • Plugins > Add New > Search Plugins

  • In the search box, type Marker.io

  • Install Now

Once the plugin is installed, select Activate and navigate to the plugin settings.

WordPress plugin settings

Here you can decide on settings, including:

  • Enabling the widget

  • Displaying the widget in the admin section

  • Controlling the user roles that have access to the widget

  • Selecting the types of content where the widget is displayed

  • Displaying the widget depending on the status (published, drafts, etc) of the content

Finally, create a new project or connect your WordPress site with your existing projects on Marker.io.

Our widget will now appear on your website.

WordPress users are set automatically as reporters

When installing the widget through the WordPress plugin, Marker.io will automatically pull the WordPress user's name and email and pass it as the Marker.io reporter. No configuration is required. The only requirement is that the reporter is logged into the WordPress dashboard when using the widget.

Troubleshooting: Widget Visibility Issues

If your widget is not displaying, try:

  • Clearing your cache. The most common issue for widgets not displaying on WordPress websites is because of caching or conflicts with the caching plugin. If your WordPress blog uses caching plugins, you may have to clear your cache to ensure the script is added to your site. If you cannot see the plugin, we recommend disabling your caching plugin for some time to rule that out as an issue. Remember that depending on where your WordPress website is hosted, you may also have caching enabled on the domain level.

  • Verify domain manually: Click on the Website domains button inside the widget and ensure all domains - and subdomains like staging.example.com - are whitelisted.

  • Check widget visibility settings: Ensure your widget display settings inside the WordPress plugin are correct. Also, check your widget settings like button visibility and privacy settings inside your Marker.io admin.

Need Assistance?

For any challenges or queries, reach out to our dedicated support team available on the bottom right of our web pages.

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