If you're managing a website with WordPress and want a simple way to track issues or bugs, you're in the right place. Marker.io can make reporting website issues super easy by letting you send them directly to your project management tools. This guide will show you how to get started and troubleshoot common problems.
Why Use Marker.io on Your WordPress Site?
Marker.io helps you gather website issues directly from your WordPress site and sends them straight to the project management tools you already use. This saves time for your developers by getting rid of the back-and-forth emails and screenshots. Here's how you can set it up:
Installing the Marker.io Plugin
1. Log in to Your WordPress Admin
Go to the Plugins Menu: Click on
Plugins
in your WordPress dashboard and selectAdd New
.
2. Search for Marker.io
3. Activate the Plugin
Once installed, click
Activate
to start using the plugin.Go to Plugin Settings: Navigate to the Marker.io settings to customize how it works on your site.
Setting Up the Marker.io Plugin
In the settings, you can customize several options:
Enable the Widget: Decide if you want the widget to be active.
Display in Admin: Choose whether to show the widget in your WordPress admin area.
User Role Access: Control which user roles can see the widget.
Content Display Options: Select which types of content will have the widget (e.g., pages, posts).
Content Status: Choose whether the widget shows on published content, drafts, etc.
Connect Your Projects: Create a new project or link to existing projects on Marker.io.
Marker.io Widget on Your Site
Once set up, the Marker.io widget will be visible on your website, making it easy for users to report issues.
Note on Reporter Settings
When users interact with the widget on your WordPress site, their WordPress username and email automatically become the Marker.io reporter information. They must be logged into the WordPress dashboard to use the widget.
Widget not displaying on your WordPress website?
Having trouble getting our widget to load up on your webpage? We've put together some helpful tips here: The Marker.io widget is not appearing.
Need Help?
If you have any questions, comments, or corrections, chat with us at the bottom right of our web pages.