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Why WordPress?

Why Marker.io?

How to install the Marker.io plugin

The Widget is not displaying on my WordPress website.


Why WordPress?

WordPress is an open-source content management system (CMS). It’s a popular tool for individuals without coding experience who want to build websites and blogs. The software costs nothing. Anyone can install, use, and modify it for free.

Why Marker.io?

With the power of Marker.io, collecting website feedback on WordPress is a breeze, saving hours of developer time. Collect your WordPress feedback directly into your favorite PM tools and issue trackers.

How to install the Marker.io plugin:

  • Log in to your WordPress Admin.

  • Plugins > Add New > Search Plugins

  • In the search box, type Marker.io

  • Install Now

Once the plugin is installed, select Activate and navigate to the plugin settings.

Here you can decide on settings, including:

  • Enabling the widget

  • Displaying the widget in the admin section

  • Controlling the user roles that have access to the widget

  • Selecting the types of content where the widget is displayed

  • Displaying the widget depending on the status (published, drafts, etc) of the content

Finally, create a new project or connect your WordPress site with your existing projects on Marker.io.

Our widget will now appear on your website.

The Widget is not displaying on my WordPress website.

If your widget is not displaying, try:

  • Clearing your cache. The most common issue for widgets not displaying on WordPress websites is because of caching or conflicts with the caching plugin. If your WordPress blog uses caching plugins, you may have to clear your cache to ensure the script is added to your site. If you are still unable to see the plugin, we recommend disabling your caching plugin for some time to rule that out as an issue. Remember that depending on where your WordPress website is hosted, you may also have caching enabled on the domain level.

  • Verify domain manually: Click on the Website domains button inside the widget and ensure all domains - and subdomains like staging.example.com - are whitelisted.

  • Check widget visibility settings: Ensure your widget display settings inside the WordPress plugin are correct. Also, check your widget settings like button visibility and privacy settings inside your Marker.io admin.

Having issues? Contact our support on the bottom right of any of our web pages.

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