If your website uses basic authentication (e.g., .htaccess), our servers might be unable to access some resources, such as images and stylesheets. This can result in incomplete screenshots. Configuring basic authentication in Marker.io ensures that all elements are captured accurately.
Example before basic auth is enabled
Screenshots may miss some images and stylesheets due to authentication barriers.
Configure Basic Authentication
To configure Basic Auth settings, navigate to your project settings:
Widget
Security
Switch on Basic Auth
Enter your basic authentication username and password
Example after basic auth is enabled
After Configuration: All website elements, including images and stylesheets, are captured in the screenshots.
Note: Using our browser extensions in conjunction with our widget will always yield pixel-perfect screenshots.
See our instructions for adding browser extensions here.