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Enable Domain Join

Simplify Team Onboarding with Domain Join

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a month ago

Domain Join lets you automatically connect new team members to your Marker.io account using your company email domain. This means any new sign-ups with your company’s email are directly added to your team, skipping manual invites or trial account confusion.


Why Use Domain Join?

  • Automatic Team Connection: No need to send invites—new members join your account automatically.

  • Saves Time: Reduces the hassle of managing individual invites or extra trial accounts.

  • Keeps Everyone Together: Ensures all team members collaborate under the same account.


Step-by-Step: How to Enable Domain Join

1. Log in as an Admin

  • Use your admin credentials to access the Marker.io dashboard.

  • Only administrators can enable Domain Join.

2. Access Workspace Settings

  • From the dashboard, click Workspace Settings.

  • Select the Authentication tab.

3. Enable Domain Join

  • Go to the Domain Join section.

  • Click Add email domain.

4. Enter Your Company’s Email Domain

  • Type in your company domain (e.g., @yourcompany.com).

5. Verify Your Domain

  • After adding the domain, provide a matching company email address for verification.

  • Check your inbox for a verification email.

6. Confirm via Email

  • Open the email and click the confirmation link to complete the setup.


Troubleshooting Common Issues

1. A Team Member Joined the Wrong Team

  • Confirm they’re using their company email address.

  • Verify that the correct domain is listed in the Domain Join settings.

2. Someone Can’t Join

  • Ensure the domain is entered correctly in the Domain Join settings.

  • Confirm the user is signing up with an email address that matches the domain.


Need Help?

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