The Domain Join feature helps you automatically add new team members to your existing Marker.io account using your company's email domain. This way, new sign-ups from your company email are directly linked to your team without needing to send invites or manage multiple trial accounts.
Benefits of Enabling Domain Join
Automatic Team Assignment: New team members are automatically linked to your account without waiting for an invitation.
Reduces Manual Management: Less need for individual account invites or managing trial accounts.
Ensures Consistency: All team members are part of the same account, making collaboration easier.
How to Enable Domain Join
Log in with Admin Credentials:
Only administrators can enable Domain Join. Log in to your Marker.io dashboard using your admin account.Access Workspace Settings:
From your dashboard, navigate to the 'Workspace Settings' section.Enable Domain Join:
In the Workspace Settings, find the "Domain Join" section.
Enter your company's email domain (e.g., @yourcompany.com).
Verify Email Domain:
After adding your domain, you'll be asked to verify ownership by entering your email address.Confirm via Email:
A verification email will be sent to the provided address. Click the confirmation link in the email to finalize the setup.
Troubleshooting Common Issues
Team Member Joined the Wrong Team:
Ensure the team member is using their company email address and that Domain Join is correctly configured with the right domain.Unable to Join:
Double-check that the correct domain is entered in the Domain Join settings and that the user is signing up with an email that matches the domain.
Need Help?
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