Marker.io is built to handle most users’ needs under the Self Serve plans. However, there are some limits to ensure a fair experience for everyone. If your activity exceeds what is typical, we may need to work together to find a plan that fits your usage.
Tip: You can book a chat/demo with us any time here:
Examples of Excessive Usage
Below are common situations that might be flagged as heavy usage:
Category | What’s Considered Excessive? | How to Manage Usage |
Active Projects | Regularly having more than 25 active projects. | Archive projects you no longer need. |
Page Views | Loading the Marker.io script more than 50,000 times per month on a website. | Monitor your high-traffic pages to stay within limits. |
Reporter Role | Using Reporter roles for internal team members, staging environments, or dedicated testers. | Assign Reporter roles only to external users. |
Account Sharing | Sharing one paid account among multiple users (e.g., using generic accounts like | Make sure each team member has their own login credentials. |
These guidelines are meant to ensure fair usage and a smooth experience for all Marker.io users.
What Happens If You Exceed These Limits?
If your usage begins to strain our system’s performance, here’s what you can expect:
We’ll Reach Out: Our team will reach out to discuss your usage patterns.
Custom Plan Options: We’ll explore tailored solutions to better match your needs.
Our goal is to support your team while maintaining reliable service for everyone.
Need Help or Have Questions?
If you’re unsure about your usage or think you might need a custom plan, feel free to book a chat or demo with us here:
Schedule a Demo