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Fair Use Policy

Understanding Fair Usage Limits

Gary Gaspar avatar
Written by Gary Gaspar
Updated over a week ago

Marker.io is designed to be user-friendly and cost-effective for most users under the Starter and Team Plans. We aim to provide a seamless experience without the need to worry about hitting usage limits. However, in cases of excessive usage, we may need to discuss a custom plan.


Examples of Excessive Usage

Here are some examples to help you understand what might be considered excessive usage:

  • Projects: Consistently using too many active projects (eg: 50+ active projects). You can easily archive unused projects.

  • Page views: Consistently loading Marker.io’s script on high-traffic websites (eg: 250K+ page views/month)

  • Reporters: This role is intended for in-app users or visitors of your website external to your organization. Reporters are not intended for staging environments and/or designated UAT testers, nor employees of the Marker.io account holder.

  • Accounts: Sharing paid accounts with users outside your organization or using shared accounts internally (eg: markerio@yourcompany.com)

These limits are constantly monitored to ensure fairness and are subject to change.


Custom Plans for High Usage

If your usage exceeds these limits and impacts our infrastructure, we will reach out to discuss a custom plan tailored to your needs. For more flexibility, consider our Enterprise plan and contact us for further details.

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