See below for how to collect feedback directly from your PrestaShop website using Marker.io!
Why PrestaShop?
PrestaShop is an entirely free and open-source platform that permits users to develop a fully-customizable website in minutes.
Why Marker.io?
With the power of Marker.io, collecting website feedback on PrestaShop is a breeze, saving hours of developer time. Collect your feedback directly into your favorite PM tools and issue trackers.
How to add marker.io to PrestaShop
This JavaScript installation method depends on a free PrestaShop module available here. The availability of this module is subject to change.
Download the module from here
Within PrestaShop admin, navigate to Modules > Module Manager
Select Upload a Module to upload the zip file from above.
Click the + sign to configure your JavaScript code
Give your script a name.
For hooking point select displayHeader
Switch on Activated
From app.marker.io navigate to your project settings > widget > Installation > Add code manually and copy code.
Paste the copied script from above into the "Your script" area as below and strip out the <script> and </script> tags.
Widget not displaying on your PrestaShop website?
If your widget is not displaying, try the following:
Ensure your website[s] is listed under website domains. Navigate to your project settings > Settings > General > Website domains. Check that the correct website domain(s) is listed here.
Check widget visibility settings: Check settings, including widget appearance and widget targeting within your Marker.io account.
Finally, check your caching settings, and open up your website using an incognito window to verify that it's working.
Still having issues? Contact us anytime in the chat at the bottom right of our website.