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PrestaShop CMS Integration

Website feedback on PrestaShop CMS is a breeze!

Joe Scanlon avatar
Written by Joe Scanlon
Updated over a week ago

Why PrestaShop?

PrestaShop is an entirely free and open-source platform that permits users to develop a fully-customizable website in minutes.


With the power of, collecting website feedback on PrestaShop is a breeze, saving hours of developer time. Collect your feedback directly into your favorite PM tools and issue trackers.

How to add to PrestaShop

This JavaScript installation method depends on a free PrestaShop module available here. The availability of this module is subject to change.

  • Download the module from here

  • Within PrestaShop admin, navigate to Modules > Module Manager

  • Select Upload a Module to upload the zip file from above.

  • Click the + sign to configure your JavaScript code

  • Give your script a name.

  • For hooking point select displayHeader

  • Switch on Activated

  • From navigate to your project settings > widget > Installation > Add code manually and copy code.

  • Paste the copied script from above into the "Your script" area as below and strip out the <script> and </script> tags.

  • Verify that your PrestaShop website contains the widget

Widget not displaying on your PrestaShop website?

If your widget is not displaying, try the following:

  • Ensure your website[s] is listed under website domains. Navigate to your project settings > Settings > General > Website domains. Check that the correct website domain(s) is listed here.

  • Check widget visibility settings: Check settings, including widget appearance and widget targeting within your account.

  • Finally, check your caching settings, and open up your website using an incognito window to verify that it's working.

Still having issues? Contact us anytime in the chat at the bottom right of our website.

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