Introduction
Stay updated with your project's progress directly in your preferred Slack channel. This guide will walk you through setting up Slack notifications for your Marker.io project.
Steps to Set Up Slack Notifications
Accessing Slack Notifications Settings:
Navigate to your project settings:
Project > Settings > Notifications.Choose the
Slack notificationsoption.
Connecting to a Slack Channel:
Click on the
Add to Slackbutton.From the prompted options, select your desired Slack channel.
Configuring Your Notifications:
Once connected, the name of the Slack channel will be displayed.
Use the available toggles to customize your notifications based on your preferences.
You can edit notifications for
New feedback
New comments
Feedback status changes
Notification Options
New Feedback Notifications
You'll receive a notification for all new feedback with a summary including the Title, Description, and Screenshot. This helps you to decide on the priority of the feedback quickly.
From this notification, you can choose to
Open the feedback in Marker.io to see all information and communicate with your reporter.
You can open the issue in your PM tool, assign it to a developer, change the details to make it extra clear for them, or change the status of the feedback, etc.
New Comment Notifications
New comment notifications are useful for communicating with your clients, reporters, or developers.
Feedback Status Change Notifications
Once feedback is resolved, you'll receive a notification, which can be helpful to make sure to follow up on the project.
FAQs
Is Marker.io secure?
What permissions are required to integrate with Slack?
Is Marker.io secure?
We take your data and the security of our systems very seriously, using the most advanced security to connect with your account. See the latest version of our security policy at: https://marker.io/security.
Read our privacy policy to understand better how we safely handle your data: https://marker.io/privacy.
What permissions are required to integrate with Slack?
Slack Member permissions are required on the Slack channel to connect to the Marker.io app.
My notifications stopped working
If your Slack notifications from Marker.io have stopped working, follow these steps to troubleshoot and resolve the issue:
Check Slack Channel Status: Ensure that the specific Slack channel, where you expect to receive notifications, still exists and is not muted. Sometimes channels are archived or settings might be changed inadvertently.
Reconnect Slack: If the channel is active and not muted, the next step is to refresh the connection between Marker.io and Slack.
a. Navigate to your Marker.io project and select 'Settings'.
b. Go to the 'Notifications' section.
c. Find the Slack channel in question and click on the 'X' beside the channel's name to remove it from the notifications list.
Re-add the Slack Channel: After disconnecting, re-add the channel to re-establish the connection.
a. In the same 'Notifications' section, select the option to add a channel.
b. Choose the desired Slack channel from the list and confirm your choice.
Test Notifications: Send a test notification to ensure that the integration is working correctly.
