Marker.io streamlines the process of collecting client feedback and integrating it with your favorite project management tools and issue trackers. The status synchronization feature ensures that feedback reporters are always informed about their issues.

Marker.io syncs issue statuses with your project management tool in real-time, ensuring you always have the most up-to-date information. For example, if you move a Trello card to a new list, Marker.io will synchronize the card's status accordingly.

Marker.io provides custom issue statuses: Open, Archived, and Resolved. With the Status sync feature, you can create rules to automatically mark an issue as resolved. To set up this feature, navigate to your project settings and select Settings > Status sync.

When your team updates the issue status to "done" in your project management tool, Marker.io will automatically update the feedback to "resolved."

When you update an issue to the "Resolved" status, reporters will receive a confirmation email informing them that their issue has been resolved. This helps keep reporters in the loop and engaged with the process.

Invited users of your Marker.io account can also view all statuses in real time, ensuring everyone stays informed. They can also filter feedback in Marker.io based on their statuses.

Marker.io aims to minimize disruptions to your developers and team members. When you update an issue status within your project management tool, Marker.io adds a confirmation message to the comment section, keeping your team informed.

Archive or delete the issue in your project management tool, and it will be marked as Archived in Marker.io.

Yes. You can move the feedback to a non-resolved status in your project management tool, and the issue will re-open in Marker.io. A new comment will be automatically added to keep your team informed.

No. Marker.io has "read-only" permissions on your statuses. Status auto-update is a one-way feature: status changes in your integrations are reflected in Marker.io, not the other way around.

You cannot change individual issue statuses with the status auto-update feature enabled. To update statuses manually in Marker.io, disable the status auto-update feature for each project.

By default, all projects are enabled with status sync. You can disable status sync on a per-project basis. Navigate to your project Settings > Status Sync > Switch off the auto-update feature.