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How to connect to Zapier using the webhooks integration
How to connect to Zapier using the webhooks integration

Learn how your reporters can send feedback to any platform by combining webhook projects with Zaps

Olivier Kaisin avatar
Written by Olivier Kaisin
Updated over a week ago

Zapier Set up

First, head over to Zapier and create a new Zap. Select Webhooks by Zapier as the app, and for the event, select Catch Hook. Then, click Continue.

Zapier will then generate a new endpoint. Copy the URL to your clipboard.

Create your project

Navigate to and create a new project. Give your project a name, enter the website where you wish to collect feedback, select Webhooks as the integration and paste your newly created webhook endpoint. Click Create project.

Receive the data

Once your project is created, will instantly send a sample issue with dummy data on your specified URL Zapier endpoint. If you did not receive it, go to the Settings page and under Endpoint, click Send sample issue. This will send a sample issue to your Zapier endpoint.

Now, head back to Zapier, and under Find data, click TEST & REVIEW.

Zapier should have detected the issue and display the hook and the relevant data. If not, you can try again by resending a sample issue in and clicking Get More Samples in Zapier.

Set up the action

It's now time to define the action that will follow the hook. Find your favorite issue tracker among the thousands of apps supported by Zapier, or start with one of our pre-made templates here:

We have developed native integrations for many popular issue trackers and project management tools. See here for a complete listing:

Turn on your Zap

Your Zap should now be ready; all left is to turn it on!

Your users can now report issues as emails thanks to the combination of and Zapier.

Endless possibilities

Of course, you can use any platform supported by Zapier. You could, for example, have a Zap that creates an issue in your project management tool, sends an email to several people, and even transforms and formats data in the process.

If you are having trouble setting up webhooks with and Zapier, please contact us.

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