Account & billing
Manage your account, team members and billing
12 articles in this collection
Written by Gary Gaspar
Written by Gary Gaspar
Team management
How can I add people to my team?
Inviting team members to join your Marker.io account
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
Account management
Upgrade / downgrade or cancel your account
Steps to upgrade / downgrade or cancel your subscription
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
Changing the account owner
How to transfer ownership of the Marker.io account to someone else?
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
Changing / Recovering your password
Learn how to change or recover your password
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
How to close & delete my account?
Contact us and we'll do it for you
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
Billing
How do I redeem a coupon code?
Enter your coupon code during checkout
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
How can I update my credit card details?
Go to your billing page
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
Do you charge taxes? What about VAT?
In most cases, no. Only some European residents
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
What is your refund policy?
30-day, no question asked
Written by Gary Gaspar
Updated in the last hour
Updated in the last hour
How can I view & download my invoices?
Download each invoice directly from your admin
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
I need to add more people to our team. How will that be billed?
Learn more about prorated billing
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago
What payment methods do you accept?
Visa, MasterCard & Amex
Written by Gary Gaspar
Updated over a week ago
Updated over a week ago