Account & billing

Manage your account, team members and billing

12 articles in this collection
Written by Gary Gaspar

Team management

How can I add people to my team?

Inviting team members to join your Marker.io account

Written by Gary Gaspar
Updated over a week ago

Account management

Upgrade / downgrade or cancel your account

Steps to upgrade / downgrade or cancel your subscription

Written by Gary Gaspar
Updated over a week ago

Changing the account owner

How to transfer ownership of the Marker.io account to someone else?

Written by Gary Gaspar
Updated over a week ago

Changing / Recovering your password

Learn how to change or recover your password

Written by Gary Gaspar
Updated over a week ago

How to close & delete my account?

Contact us and we'll do it for you

Written by Gary Gaspar
Updated over a week ago

Billing

How do I redeem a coupon code?

Enter your coupon code during checkout

Written by Gary Gaspar
Updated over a week ago

How can I update my credit card details?

Go to your billing page

Written by Gary Gaspar
Updated over a week ago

Do you charge taxes? What about VAT?

In most cases, no. Only some European residents

Written by Gary Gaspar
Updated over a week ago

What is your refund policy?

30-day, no question asked

Written by Gary Gaspar
Updated over a week ago

How can I view & download my invoices?

Download each invoice directly from your admin

Written by Gary Gaspar
Updated over a week ago

I need to add more people to our team. How will that be billed?

Learn more about prorated billing

Written by Gary Gaspar
Updated over a week ago

What payment methods do you accept?

Visa, MasterCard & Amex

Written by Gary Gaspar
Updated over a week ago