It is not possible to capture screenshots on these types of pages:
- Blank tabs with no URL (e.g. welcome browser tab)
- Chrome Web Store webpages
- Internal browser pages starting with this web address
How to fix?
Simply visit another valid URL and try capturing a new screenshot there. If you are unable to capture a webpage that is not listed above, please send us the URL via the chat widget and we'll have a look for you :)
It still does not work!
If you've tried to capture a screenshot on other URLs than the ones listed above, the problem might be related to your chrome security settings. Check this article for more information.