Tired of manually copying screenshots into your project management tools? Often asking the same questions from people reporting feedback?
This is why we created Marker.io, the easiest and most efficient way to capture detailed feedback directly into ClickUp without ever leaving your website.
Step 1: Set up a fresh new space on ClickUp.
We recommend setting up a new space by following the steps:
The default kanban board seems like a good option for feedback reporting.
Step 2: Add a destination
Once you log in to your Marker.io account, you get the opportunity to add a destination. Think of a destination as a way to link your website to your project management tools.
Click Add destination
Select the ClickUp integration
Connect ClickUp Account
Choose the space you wish to report your feedback into.
Select the appropriate list.
Finally, input the website you wish to report feedback on.
For me, that's ClientYard.com
Click on add destination.
Step 3: Paste our snippet code onto your website
This step enables the feedback widget on your website
Click on “Copy Snippet Code”
Open the backend of your website
Paste our snippet code anywhere above the closing head tag.
You are now all set to receive feedback directly into your ClickUp account!
Step 4: An Example feedback from your website.
Let's say I'd like to report that the “Contact Us” button is broken on my sample website. Here are the steps to take to report that.
Click on the Marker.io widget
Annotate the crisp screenshot
Complete & submit the short feedback form.
Step 5: See all feedback magically appear in your ClickUp Space.
See your detail-rich feedback appear directly into ClickUp containing:
Crisp annotated screenshots
Completed feedback forms
Automatically captured technical data on all issues, including:
The browser information.
The screen size.
The operating system.
And much more!
Step 6: Use our communications portal to contact your reporters
If you require clarification on any issues, you may easily contact your reporter via our built-in communication portal.
Your reporter will receive an email, where they can reply.
All communication will be synced back into your ClickUp project.
How cool is that?
Step 7: Close issues with ease
Closing your issue in ClickUp now means:
Automatically closing your task in Marker.io
Automatically notifying your reporter that the task is resolved
Wrapping it up
And there you have it. All it takes is the above steps et voilà, your feedback life is about to get so much easier.
Of course, we also have many advanced features, and we will link to those features here shortly.
Any questions, reach out to us at the bottom right of any of our web pages on Marker.io 🙏