Activating the widget via browser extension allows you to collect bug reports from Members and invited Guests, without installing anything on your website.

Browser extensions: Pros vs Cons


  • Easy install as it does not require access to your website’s code

  • More screenshot options (entire page capture, desktop capture, ..)

  • Works on any webpage


  • Only works for Members and invited Guests with destination access

  • Only works on desktops.

  • Reporters must install extension on their own

--> Check out snippet code install for alternative

1. Add a destination

First, you will need to add a destination by connecting your favorite issue tracker.

This will allow you to collect bug reports directly inside your favorite task management tool. You can learn more about adding a destination here.

2. Configure your widget

Once your destination is added, you can start to configure your widget.


Match widget look & feel to your needs in the button setting.


Define who can report feedback by the setting right privacy setting.


collect relevant information by building your own form.

3. Activate widget on your website

Go to the Installation section inside the Widget tab and click on Activate Extension.

The first step will be to install the browser extension yourself.

All invited reporters will be asked to install the extension themselves. All Members and Guests with access to the destination can always install the extension again from here:

The second step is to list all domains on which you want people who have the extension to see the widget.

If you’re using sub-domains, it’s important to list them all separately like this:

However, you do not need to specify the paths for each website. For example, you do not need to list as is the trusted domain.

When both steps are completed, the widget has now been activated!

To stop the extension from injecting the widget into your website, Disable "in-page widget via extension" setting like this:

4. Choose who can see the widget

Once the widget via extension has been activated in your destination (see previous step) the extension will reveal the widget on your website for the following reporters.

Your reporters must:

  1. have a account (as a Member or Guest) and be connected to

  2. have been added to the destination’s User list

  3. have the extension installed in his or her browser

Once all these conditions have been met, go to your website and the widget will now appear!


Did this answer your question?