It is not possible to capture screenshots on these types of pages:

  • Blank tabs with no URL (e.g. welcome browser tab)
  • Chrome Web Store webpages
  • Internal browser pages starting with this web address chrome:// 

How to fix?

Simply visit another valid URL and try capturing a new screenshot there. If you are unable to capture a webpage that is not listed above, please send us the URL via the chat widget and we'll have a look for you :)

It still does not work!

If you've tried to capture a screenshot on other URLs than the ones listed above, the problem might be related to your chrome security settings. Check this article for more information.

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